TERMS OF SERVICE
1. INTRODUCTION
Offers, services and sales by Seburo Pte Ltd are made pursuant to the following terms and conditions:
Prices are subject to change without notice.
Orders may be rejected for any reason. If that happens,
we will issue a refund to the original form of payment.
We will continue to develop and improve our products, but we do
not guarantee updates, support or bug fixes. Products and services are sold as-is.
2. LIABILITY & WARRANTIES
Seburo Pte Ltd is not responsible for any liability from the use of our products. In
no event shall Seburo Pte Ltd be liable for direct, indirect, incidental or
consequential damages, including lost profits and loss of data.
By placing an order through us, you agree to abide by the licensing terms of the license
applicable to the product type.
3. PAYMENTS & REFUNDS
We do not offer refunds or returns for any reason due to the nature of the products we
sell. If you're truly unhappy, please contact us and we'll see what we can do. Please be
nice, courteous and we want to have a pleasant business transaction.
We do not accept payments via ACH or bank transfer, Bill.com or any other means. We
will charge $1000/month for non-standard payment modes for subscriptions (ACH,
Wire Transfer, etc.). We recommend and advise you to use Stripe/CreditCard method of
payment and we will not accept any new customers with non-standard payment
requests.
We reserve the right to cancel your online subscription anytime for any reason.
We reserve the right to disable and block accounts anytime for any reason. We want to
be courteous to everyone and we expect the same from our customers.
Seburo Pte Ltd. promises a 72-hour money-back guarantee on all products that have not
especially stated, excludes the circumstances below:
Apparent fraud
Intended service abuse
Targeted by DDoS attacks
You used more than 25 GiB traffic on the VM
Assigned IP address isn't working in a country where RIPE Atlas doesn't have more than 3 active anchors
Past history of refund requests, chargebacks, or disputes
Refunds will be issued to the original form of payment. After the refund is processed, the account may be used for future orders, however, it will not be eligible for further refunds.
4. ACCEPTABLE USE & ZERO-TOLERANCE POLICIES
Illegal Usages
Including but not limited to access to other computers, networks, devices, and accounts without authorization, transmission, distribution or storage of information, data or material that in violation of laws and regulations of the United States and your country, in violation of copyright, trademark, trade secret, or other intellectual property rights.
Such activities are strictly prohibited and may result in immediate service suspension or termination without refund.
Resource Abuse
Including but not limited to access to other computers, networks, devices, and accounts without authorization, transmission, distribution or storage of information, data or material that in violation of laws and regulations of the United States and your country, in violation of copyright, trademark, trade secret, or other intellectual property rights.
Such activities are strictly prohibited and may result in immediate service suspension or termination without refund.
Spam and Unsolicited Bulk Email (UBE)
Seburo Pte Ltd. has a zero-tolerance policy on spam, Junk E-mail or UBE.
You are responsible for traffic outbound from the IP space that you have purchased. You must respond in 24 hours once such a complaint to your IP address happens otherwise your related service will be suspended to prevent further impact.
5. PRIVACY & ANALYTICS
We use Google Analytics and Akamai Analytics to check website traffic.
We respect your privacy deeply and with straightforwardness. We only store data that
is necessary and what is required by law. Our interest is not in your PII and we will not
sell any information no matter what happens. We store and process your data when
you voluntarily interact with us in our ordering process, computing solutions, message boards,
emails, feedback forms, surveys, beta programs, sending emails, etc. Please see our
privacy: https://seburo.co/privacy
Version 0.2.5 (Last updated: July 27, 2026)